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This store has earned the following certifications.
STYLISH AND COMFY Discover the perfect fusion of trend and comfort with our lotus engraved pendant necklace. Measuring 15x9mm with a 4x6mm tear drop, it exudes elegance and timeless fashion.
PREMIUM QUALITY Our 14K yellow gold plated necklace is meticulously crafted from AAAAA Quality Cubic Zirconia, ensuring brilliance and durability. The 18-inch chain caters to all neck sizes, offering versatility and style.
OUR SATISFACTION PROMISE Your satisfaction is our top priority. Enjoy a 60-day window to fall in love with your purchase. Should you need assistance, reach out via email or live chat. A dedicated team member is always ready to help.
SUSTAINABILITY At PAVOI, we are committed to sustainability. Our jewelry is crafted from 100% recycled materials, aligning with our mission to minimize environmental impact. We also package our products using 99% recycled materials. Our efforts extend to reducing carbon emissions and removing 275,000 plastic bottles from oceans annually.
Proudly American-Owned Choose quality with confidence. PAVOI is a family-owned business, ensuring that every piece of our jewelry is crafted with care and precision.
Contact Us For any questions or assistance, please don't hesitate to get in touch. Our team is here to make your experience exceptional. Email or live chat with us today!
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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